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Privacy policy

Caribbean Culture Ltd Trading as CANE 13 (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our website, mobile applications, products, and services (collectively referred to as the “Services”).

Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, age, date of birth, contact information (including email address, phone number, and mailing address), and demographic information.

1.2 Account Information: When you create an account with us, we may collect and store your account credentials, purchase history, and preferences.

1.3 Payment Information: If you make purchases through our Services, we may collect and store your payment information, such as credit card details or other financial account information, necessary for completing the transaction securely.

1.4 Usage Information: We may collect information about your interactions with our Services, including your IP address, device information, browsing history, and the pages you visit.

1.5 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and improve our Services. These technologies collect information about your browsing activities, preferences, and session data.

Use of Collected Information:

2.1 Provision of Services: We may use the information collected to provide, maintain, and improve our Services, fulfil your orders, and respond to your inquiries or requests.

2.2 Marketing Communications: With your consent, we may use your personal information to send you promotional emails, newsletters, and other marketing communications about our products, special offers, or events. You have the option to unsubscribe from these communications at any time.

2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes or respond to lawful requests from authorities.

2.4 Analytics and Personalization: We may use aggregated information for statistical analysis, market research, and improving our Services. We may also personalize your experience by displaying tailored content and advertisements based on your interests and preferences.

Information Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, shipping partners, and marketing agencies. These providers are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity, subject to their privacy policies.

3.3 Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or if we believe such disclosure is necessary to protect our rights, safety, or the rights of others.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please note that no data transmission or storage method is entirely secure. Therefore, we cannot guarantee absolute security of your information.

Your Choices and Rights:

5.1 Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.

5.2 Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us.

5.3 Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings or use available opt-out mechanisms.

Children’s Privacy:

Our Services are not intended for individuals under the legal drinking age. We do not knowingly collect personal information from individuals below the legal drinking age. If we become aware of any such information being collected, we will promptly delete it.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@cane13.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.